Victim Witness Services Worker

Victim Witness Services Worker

Organization: Ministry of the Attorney General

Division: Victims and Vulnerable Persons Division

City: Kenora

Language of Position(s): English

Job Term: 3 Permanent, 1 Temporary (up to 12 months, with possibility of extension)

Job Code: 03521 – Executive Officer 1 B/U

Salary: $1,265.80 – $1,554.23 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Posting Status: Open

Job ID: 218871

Do you have a passion to support diverse groups of clients and understand crisis management? Are you a dedicated professional whom can engage empathetically and support your team in an inclusive and challenging work environment?

If so, consider this role as a Victim Witness Service Worker to provide a full range of services to victim/witnesses of crime, including needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education. The Victim/Witness Assistance Program provides information, assistance and support to victims and witnesses of crime to increase their understanding of, and participation in, the criminal court process.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

You will be:
• Providing information/support/assistance to clients
• Managing/coordinating assigned high volume of cases
• Acting as a liaison/maintaining networks to advocate the needs/interests of clients
• Participating in projects/committees/public education activities
• Preparing statistical reports

Information Session Details:
Voluntary, online information sessions will be conducted on September 11 at 6:00 pm EDT (5:00 pm CDT) and September 12 at 1:00 pm EDT (12:00 pm CDT) to share information about this opportunity.

This is voluntary and will not impact the screening process. If you are interested in learning more about the Victim Witness Services Worker position, please self-register via the following link: MS Forms Information Session Registration

Access details to attend the information session will be provided to those who express interest via the above MS Forms page only.

How do I qualify?

Mandatory

• You have a valid class G Ontario’s driver’s license (or equivalent) with ability to travel within the region to satellite offices

Technical Knowledge

You have:
• demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients meeting their special needs.
• proven experience working with victims/witnesses of crime, specifically of domestic violence, sexual assault, child abuse, homicide and death related cases.
• comprehensive knowledge of and demonstrated skills/ability in providing services to victims of crime and or/marginalized/vulnerable clients.

Analytical, Judgement and Problem Solving Skills

• You can deal with client issues, interact with stakeholders and recommend services improvements.
• You have ability to apply program policies, relevant legislation and guidelines to assess clients immediate risks, to consider various alternatives and to select and apply the best plan of action to meet unique needs.
• You can foster co-operation of services providers in implementing new or enhanced services and bring contentious matters to the Manager.

Communication, Interpersonal and Teamwork Skills

• You can deal effectively and appropriately with a diverse clientele and liaise effectively with criminal justice partners.
• You possess demonstrated ability to network effectively with community agencies, work with diverse communities and be sensitive to their needs.
• You can write reports, case file summaries, and assist in developing and conducting training programs.
• You can work effectively in an inclusive team environment.

Case Management/Organizational and Planning Skills

• You have demonstrated ability to manage a large caseload independently.
• You can prioritize work in an environment of demanding multiple deadlines

Computer Skills

• You have demonstrated knowledge of MS Office Software and working with database systems.

Additional Information

Address:

• 3 English Permanent, 220 Main St S, Kenora, North Region, Vulnerable Sector Check
• 1 English Temporary, duration up to 12 months, 220 Main St S, Kenora, North Region, Vulnerable Sector Check

Compensation Group: Ontario Public Service Employees Union

Schedule: 6

Category: Administrative and Support Services

Posted on: Wednesday, September 4, 2024

Note:

In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

T-AG-218871/24

How to apply:

1.      You must apply online.

2.      Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

3.      Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

4.      Read the job description to make sure you understand this job.

5.      OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

6.      If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, September 18, 2024 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario’s Human Rights Code .