Addictions Program Care Coordinator

EMPLOYMENT OPPORTUNITY

The Marathon Family Health Team (MFHT) is an innovative primary health care team providing comprehensive care using best evidence practices for our patients.

We provide an environment conducive to wellness for patients and staff, which promotes mutual respect, excellence in performance and adherence to the highest professional standards.

The Marathon Family Health Team is seeking a highly organized individual for the Full-Time Position of Addictions Program Care Coordinator. The ideal candidate for this position will demonstrate the ability to interact with people in a positive, compassionate and courteous manner.

As a member of the MFHT, you will use best practices to provide assessments and treatment services for adults enrolled in the Mental Health, Pain, Addictions and Social Work (MAPS) program. In this role you will be required to:

·       Collaborate with family physicians and social worker for program development

·       Be the Lead Coordinator for the Rapid Access to Addictions Medication (RAAM) program

·       Manage walk-in appointments for Urine Drug Test (UDT) clinics

·       Plan, coordinate and facilitate RAAM Clinic and community educations programming

Requirements:

·       Preference for SSW Diploma OR High School Diploma / GED AND related life experience

·       Ability to build positive relationships with high level of interpersonal skills

·       Ability to interact with people in a positive, compassionate and courteous manner

·       Highly organized individual with proven strong written and verbal communication skills

·       Basic knowledge of Google Workspace, including Gmail, Google Docs and Google Drive

Interested applications should apply in writing no later than February 6, 2023 to:

Melanie Bouchard

Manager of Human Resources

Marathon Family Health Team

PO Box 399, Marathon, ON P0T 2E0

mbouchard@mfht.org

Only applicants selected for an interview will be contacted.

 

All candidates offered a position with the Marathon Family Health Team from September 8, 2021 onward, must be fully vaccinated and provide proof of their vaccination as a condition of employment.

JOB DESCRIPTION –

Addictions Program Care Coordinator Position Summary:     Responsible for the assessment, treatment, and evaluation of individual, interpersonal and societal problems through the use of Social Service Work knowledge, skills, interventions and strategies, to assist individuals, dyads, families, groups, organizations and communities to achieve optimum social functioning.

As the Addictions Program Care Coordinator (APCC), you will use best practices to provide direct patient care, including assessment and treatment services for adults enrolled in our Chronic Pain and Addictions Program and patients who access the MFHT RAAM Clinic.

You will be the Lead Coordinator and primary point of contact for RAAM patients on the day of clinic and during off days.  You will be required to do the following:

·             Collaborate with family physicians and social worker for program development

·             Manage appointments for walk-in Urine Drug Test (UDT) clinics

·             Lead coordinator for patients accessing RAAM and primary point of contact during off days (when RAAM clinic is not open).

·             Process incoming RAAM clinic referrals for review by RAAM team and arrange an intake appointment for the patient with the RAAM clinic team.

·             Initiate RAAM passport form completion, ensure referral form and consent is attached.   Assist with development of care plan.

·             Participate in the readiness referral process with the RAAM Clinic team.  Triage and help determine what care is to be coordinated with other provider and/or health care agencies.

·             Coordinate/contact referral to treatment and available programs and resources.

·             Review RAAM care plan with patient prior to discharge from RAAM clinic

·             Contact patient weekly, post RAAM clinic discharge to “check-in” and see how well the patient is managing – arrange repeat visits if necessary

·             Plan, coordinate and facilitate RAAM clinic and community educational / supportive programming

·             Coordinate off-site UDS clinics at Biigtigong First Nation.

·             Provide direct patient care by managing appointments for walk-in weekly urine drug screen (UDS) clinics

·             Create Master-list for the purpose of managing all pain/suboxone patients and generating the random list monthly for UDS appointments.

·             Manage data collection for target indicators and prepare final program report for the NW LHIN, in collaboration with the Chronic Pain and Addiction team and MFHT epidemiologist

·             Collaborate with the ED, family physicians, and social worker for ongoing program development

·             Develop APCC “away” protocol for continuity of care and program sustainability

·             Completion of Pharmacy tech CAMH course (for transportation and handling of “lock-box” medication from pharmacist)

·             Help provide backup coverage for PACE PEER support role when PEER support is away

QUALIFICATIONS

Education:  Post-secondary education in Social Service Worker Diploma OR High School Diploma/G.E.D. minimum AND related life experience.

INTERPERSONAL SKILLS

Organizational Ability to prioritize a wide range of job activities with accuracy, energy and speed.

Communication Skills which reflect the ability to work well in a team environment while maintaining respect and attentiveness to physicians, clients and fellow workers. Ability to build positive relationships with a high level of interpersonal skills.

Flexibility to accept change and growth in areas of responsibility.

Confidentiality to keep confidential all information regarding Clients

Interpersonal Skills to work both independently and within an interdisciplinary team. Ability to interact with people in a positive, compassionate and courteous manner

Problem Solving Skills to identify and effectively solve problems and to help staff members solve problems.

Time Management ability to effectively set priorities and complete tasks. Dependable, punctual and able to work weekend / statutory holiday hours without exception