Office Administrator – Full-Time

North Star Air – The Office Administrator is responsible for planning and overseeing all administrative support and office services for the company. This includes coordinating and communicating office activities, reception duties, shipping and receiving, contract management, supplies and stationery, health regulations, and general troubleshooting.

Key Responsibilities:

• Coordinate meetings, training, calendars, bookings, catering, and company events.
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
• Answer and manage/assign inbound telephone inquiries.
• Create, cancel, and change reservations for passengers
• Finalization of flights within software
• Complete Agent Daily Sales Reports
• Take, distribute, and archive meeting minutes.
• Arrange travel accommodations for key personnel required business trips in an economical and timely fashion, including hotel bookings, etc.
• Inventory control of general office supplies, stationery, kitchen supplies, etc.
• Negotiate contracts and service level agreements for third party suppliers and/or service providers.
• Ensuring the office remains tidy and presentable by cleaning areas such as the boardroom, kitchen, bathrooms, etc.
• Monitor Office Cleaner’s logbook daily.
• Handle vehicle licensing (stickers), insurance renewals, insurance claims and coordinating repairs
• Record all incoming payments and forward to Accounting Department
• Approve orders/invoicesWork closely with the executive team on a variety of things
• Other duties as required

Working Conditions:

Overtime/ weekend work as required.
Lifting or moving up to 20lbs may be required.

Benefits:

Life Insurance – On-site parking – Paid time off – Profit sharing – RRSP – Employee Value Program – Flight Benefits – Vision Care – Casual dress – Company events
Retirement Plan – Dental Care – Disability Insurance – Employee Assistance Program – Employee stock purchase plan – Extended healthcare

What We’re Looking For:

• Post-secondary education in Business or equivalent
• Direct working knowledge of aviation industry operations and transportation management preferred.
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
• Experience in managing third-party service providers.
• Strong knowledge of Microsoft Office products, including Excel and Word.
• Knowledge of local and federal regulations and ordinances.
• Excellent analytical and problem-solving skills.
• Superior telephone manners and strong interpersonal skills.
• Good financial and business awareness.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Strong customer service orientation.
• Able to work with minimal or no supervision.
• Must be able to successfully complete a Criminal Records Check.

Skills & Competencies:
Problem Solving
Intermediate Level Computer Skills
Accountability and Dependability
Decision Making and Judgement
Planning and Organizing
Communication
Team Work

Please send your cover letter and resume to employment@northstarair.ca
Ensure the email subject line is titled “Office Administrator” to distinguish from other emails.

Closing Date: May 15-2025

https://www.northstarair.ca/career