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Student Services Officer (Bilingual) – Home Office Based

  • Full Time
  • Remote (Remote)
  • This position has been filled.
  • 2024-05-31

Website Contact North | Contact Nord

Exciting Career opportunity

Join Our Dynamic Team!

Bilingual Student Services Officer

·       Full-time, permanent position

·       Attractive compensation & benefits package

·       Home-based office

·       Part of a team of dedicated processionals making a difference in the lives of others

·       Opportunities for professional development in a supportive environment

Requirements:

·         A college or university credential in a relevant field.

·         3-5 years of experience and developed skills in an administrative and customer service focused setting.

·         Proven experience and ability to engage with students and potential students.

·         Proven strong technology skills and a high level of proficiency with the Microsoft Office suite of applications and Client Relationship Management (CRM) software.

·         Strict adherence to processes and attention to detail.

·         Intermediate to advanced bilingual proficiency in English and French (verbal and written) is required.

·         Ability to work independently and collaboratively in a team environment.

Your challenging and rewarding responsibilities:

·         Be the first point of contact for students/potential students accessing

Contact North l Contact Nord’s host of free services via phone, email, live chat and Zoom.

·         Manage clients in the Client Relationship Management (CRM) program.

·         Manage the application and approval process, including capturing valid and accurate registrations, for the Student Technology Service program.

·         Participate and contribute to daily meetings including submitting a daily report to your supervisor.

·         Report on the total number of requests for services handled for the Student Information Hotline and Student Technology Service.

Why choose Contact North I Contact Nord as your employer?

Contact North | Contact Nord stands out as an employer of choice due to our competitive compensation, and supportive work environment.

Our employees enjoy:

·         A starting wage of $27.32 per hour, recognizing the value and skills you bring to our team.

·         A comprehensive benefits package, supporting your health and well-being.

·         Participation in an Employer/Employee Group RRSP with matching contributions, ensuring your financial security.

·         15 days of accumulated paid vacation annually, allowing you to recharge.

·         Continuous support and opportunities for professional development, helping you grow within your career.

How to apply:

If you are ready to embark on a rewarding career that combines your passion for customer service and allows you to connect with people and help them, we invite you to apply online at: https://contactnorth.ca/jobs

Apply now and be a part of something truly meaningful!

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