Admin II – Specialist Services MOA

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: ADMIN001555 If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $56,576 – $75,992 / Hourly $31.086 – $41.754
Hours of Work: 35 hours per week
Application Deadline: May 11, 2026 @ 8:30a.m. CST

Position Summary
The Medical Office Assistant (MOA) is an integral member of the Specialist Physician Unit and provides support services necessary for the day-to-day operation of the unit. The Admin II – Specialist Services MOA is responsible for performing a variety of administrative duties to Physicians and the Specialist Services Manager position.

Accountability
The Admin II – Specialist Services MOA is directly accountable to the Manager – Specialist Services.

Qualifications
•Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
•Diploma or certificate in Office Administration or equivalent
•Minimum 1 to 2 years’ experience in a Medical Office setting. (private clinic, allied health clinic, hospital department, etc.)
•Experience in effective meeting planning and minute taking.
•Previous experience working within an electronic medical record.
•Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities.
•Strong knowledge of medical office practices and procedures
•Proficient with medical terminology and spelling
•Proficient keyboarding skills
•Proficient computer skills; Microsoft Office or equivalent
•Possess excellent interpersonal and communication skills (both verbal and written)
•Superior time management and organizational skills; very detail orientated.
•Ability to establish rapport and effective working relationships with partners, medical professionals, managers, and other staff.
•Ability to maintain effective working relationships with clients, medical staff, colleagues, management, and the general public.
•Ability to work with sensitive and confidential information.
•Ability to work independently to plan, organize, prioritize, schedule, coordinate and make revisions relating to assigned tasks.
•Ability to work in a fast-packed office environment where work tasks for the day are multiple, interruptive, and priority changing.
•Must be willing to relocate and/or live in Sioux Lookout (or within a daily commuting distance).
•Demonstrated commitment to foster a healthy and positive work environment.
•Ability to perform the requirements of the role on a regular basis

Roles & Responsibilities
1.Provide day to day medical office administrative support to Physicians, residents/learners, management, and administrative staff.
2.Provide Orientation for new locum physicians and learners.
3.Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Clients, and any other Health Care Services/Agencies
4.Make all appropriate outgoing calls to nursing stations, physicians, specialty clinics, patients, pharmacies, outside services, and agencies.
5.Data enter and maintain current health records within the Electronic Medical Record (EMR)
6.Assist/Complete any inquiry from within the circle of care.
7.Processing consultation reports, which includes formatting, editing for spelling and grammar and conciseness, attaching requested documents, and forwarding to intended recipient.
8.Referral tracking, which includes entry into referral database, denoting recognized criteria/benchmarks for follow-up – (referral date, client demographics, reason for referral, client contact date, client appointment date, date referral complete, follow-up, etc.).
9.Coordinates and schedules client appointment dates and times as needed.
10.Updates and manages client’s health records by ensuring documents are electronically filed.
11.Maintain office duties i.e. Faxing, shredding, filing, mail, office supplies, etc.
12.Maintains strict patient confidentiality and adherence to policies and procedures regarding the Privacy Act
13.Assists medical personnel to navigate the complex health service delivery in the Sioux Lookout area and keeps up to date regarding issues as they relate to First Nations communities.
14.Contributes to the creation of applicable office policies and procedures.
15.Contributes and provides feedback to the design of OSCAR EMR and Hospital based Meditech EMR.
16.Ensures compliance with all health and safety procedures.
17.All other duties as deemed appropriate and necessary by Manager.

Working Conditions
•Frequent use of computer, keyboard and mouse
•Prolonged sitting
•Prolonged viewing of computer screens
•Must be willing to relocate to Sioux Lookout
•Must be willing and able to work flexible hours.
•Required to work days, sometimes evenings and weekends, if necessary.
•Preapproved overtime as required

About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:
•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance

Apply Now! https:
//slfnha.com/careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

If you require accommodation at any stage of the recruitment process, please contact us at:
Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance. However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com