General Manager (NOC 60020)

We are seeking a dynamic and experienced General Manager to oversee operations across all locations. The ideal candidate will be a hands-on leader with strong operational, financial, and people management skills. You will ensure both stores run efficiently, meet performance goals, and provide an exceptional customer experience.

Key Responsibilities

• Oversee daily operations across all locations to ensure efficiency and consistency.
• Ensure compliance with all food safety, health, and workplace regulations.
• Manage inventory, purchasing, and vendor relationships to maintain proper stock levels and minimize waste.
• Lead, train, and motivate team members to achieve operational excellence and a positive work environment.
• Conduct staff performance reviews, set goals, and support ongoing development and training.
• Address performance issues, conflict resolution, and disciplinary actions when necessary.
• Maintain high standards of customer service and resolve customer inquiries or complaints promptly.
• Monitor daily sales, costs, and KPIs to ensure profitability and operational targets are met.
• Control budgets, reduce waste, and implement cost-saving strategies to maximize efficiency.
• Support marketing and merchandising initiatives, including promotions, seasonal displays, and signage.
• Maintain product quality, freshness, and presentation to meet store standards and customer expectations.
• Collaborate with teams to develop new products and stay ahead of market trends.
• Develop and implement strategic plans to achieve store goals, including sales targets, cost control, and customer satisfaction
• Managing store budgets, analyzing financial reports, and implementing cost-saving measures to maximize profitability.
• Use Microsoft Office, Teams, Planner, and Dayforce for scheduling, payroll, and communication.
• Communicate regularly with ownership to align business goals and store performance.
• Work to create positive relations among all business functions.
• Create positive community relationships.

Qualifications

• Minimum 3–5 years of management experience in retail, grocery, or food service operations (multi location experience preferred).
• Business Diploma, Business Certificate or equivalent experience
• Strong leadership, coaching, and team development skills.
• Proven ability to manage budgets, control costs, and meet sales targets.
• Excellent organizational, problem-solving, and communication skills.
• Proficient in Microsoft Office and comfortable with scheduling and project management tools (Teams, Planner, Dayforce).
• Commitment to exceptional customer service and operational excellence.

What We Offer

• Salary $80,000 to $100,000 (based on experience)
• Benefits package, including extra medical benefit through Cost+, and RRSP/DPSP
• Access to Wellness program, including private staff gym
• Vehicle provided for transportation to and from work location
• Opportunity to lead and grow with a respected local business
• Collaborative and supportive work environment

Anticipated Start Date: November 3, 2025

Apply with Cover Letter & Resume to:

Liz Ward, Human Resources Manager

Email: hr@freshmarketfoods.ca

Red Pine Convenience is an equal opportunity employer. We encourage all interested applicants to apply! Reasonable accommodations will be provided during the hiring process.