Admin I – Accommodations

Internal/External Posting
Position Type: Casual
Posting Type: Existing
Location: Sioux Lookout
2025 Salary Range: $25.782 to $34.630 per Hour
Hours of Work: This position requires availability to work scheduled shifts during weekdays, evenings, weekends, and statutory holidays Reference Number: ACCOM001353
If applying by email, indicate the reference number in the subject line

Job Summary:
The Admin I—Accommodations is responsible for the overall care of the hostel and private accommodation boarders, processing boarders, and boarder information. The Accommodations Clerk will assist with dispatch department and with daily pick-up lists, work cooperatively with other staff and agencies, and report on activities. The Accommodations Clerk will also help with nightly data warrants.

Qualifications:
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
•Written and oral communication skills acceptable to the employer that meet the requirements of the role of Accommodation Clerk
•Experience in frontline Customer Service working in a fast-paced environment
•Must be able to gain clearance to the Medical Transportation Record System (MTRS), support will be provided
•Must be able to complete the duties of the position
•Demonstrated computer skills, ability to use Microsoft Office products and accurately type data
•Able to problem solve, use good judgment and make sound decisions
•Ability to work independently and work well within a team
•The ability to perform the requirements of the position on a regular basis

Roles and Responsibilities:
Overall care of the clients during their stay at the Hostel by:
•Ensuring that all clients are treated with respect and dignity
•Providing client(s) with all necessary information regarding transportation, accommodation and translations
•Ensuring that clients’ stay is as safe and comfortable
•Making every effort to substitute for the support of family and community
•Ensure that escorts for clients are provided with accommodation.
•Ensuring that the elderly, children, and those not capable of looking after themselves receive individual support as required
•Providing translation, when appropriate, for elders and other residents.
•Ensuring that clients respect the privacy, safety and comfort of other clients
•Arrange commercial accommodation as per procedure.
Processing of the client and client information during their stay at the hostel by:
•Ensuring that all clients are admitted to and discharged from the Hostel as outlined in appropriate procedures and that proper up-to-date records are kept of each admission and release
•Ensuring that all clients are properly oriented to their stay at the Hostel.
•Ensuring that all patient clients are aware of their appointments, and that proper records are maintained to monitor the status of clients’ medical attention during their stay at the hostel
•Check the house list to ensure that those in the building match the date and warrant numbers
•Ensure all information is input into JMK Database System
•Give out meal tickets to the appropriate clients
•Complete room checks with security

Performing other duties such as:
•Processing clients, monitoring clients, tracking clients and assisting the Dispatch Clerk with ensuring the clients are on the transportation/pick up list
•Determining the whereabouts of clients and providing such information to family, counselling unit, and medical/hospital staff when requested to do so
•Any other tasks assigned

Apply online at https://slfnha.com/careers/job-listing/

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: Open until filled
No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance. However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com