Admin I – Dispatch

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: ADMIN001591 If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $51,319 – $68,932 / Hourly $28.197 – $37.874
Hours of Work: 35 hours per week
Application Deadline: June 1, 2026 @ 4:30pm (CST)

Position Summary
The Admin I – Dispatch is responsible for coordinating/dispatching the ground transportation of the SLFNHA clients attending their appointments in Sioux Lookout and Thunder Bay.

Accountability
The Hostel Admin I – Dispatch is directly accountable to the Manager – Transportation.

Qualifications
•Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
•Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.
•Written and oral communication skills acceptable to the employer that meet the requirements of the role of Admin I Dispatch.
•Experience in frontline Customer Service and working in a fast-paced environment.
•Excellent verbal communication skills, able to communicate clearly whilst working in a high-paced, high-pressure environment.
•Must be organized and good attention to detail skills
•Must be able to gain clearance to the Medical Transportation Record System (MTRS). Support will be provided.
•Demonstrated computer skills, ability to use Microsoft Office products and accurately type data.
•Able to solve problems, use good judgment and make sound decisions.
•Ability to work independently and work well in a team.
•The ability to perform the requirements of the position on a regular basis.

Roles & Responsibilities
•Dispatch and coordinate all ground transportation for clients.
•Ensure the clients are met in a timely manner, delivered to their appropriate destination and are connected to their appointment or agency.
•Ensure Driver/Interpreters are aware of all known client conditions that require special attention and care.
•Maintain communication by being in contact with the SLFNHA Interpreters to advise them of all incoming and outgoing clients’ air travel.
•Fax all discharge papers to the Discharge Department daily.
•Update and maintain pick up list.
•Liaison with accommodations, interpreters, drivers, discharge and other external service providers.
•Participate in and contribute to regular staff development activities and staff meetings.
•Work as a team member with co-workers, SLFNHA staff and other organizations
•Complete paperwork necessary, as well as submit incident reports to the supervisor when necessary
•All other duties as assigned

Working Conditions
•The role involves extended periods of sitting and sustained concentration while performing clerical and data entry tasks.
•Occasional bending, lifting, and reaching may be required to manage files or assist with office organization.
•The position requires flexibility in scheduling, including early mornings, evenings, weekends, and public holidays.

About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:
•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance

Apply Now! https:
//slfnha.com/careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

If you require accommodation at any stage of the recruitment process, please contact us at:
Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance.
However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com