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Analyst – Health Benefits Client Support

  • Full Time
  • Sioux Lookout
  • Applications have closed.

Website Sioux Lookout First Nations Health Authority

Internal/External Posting
Position Type: Full-time
Posting Type: New position
Location: Thunder Bay/Sioux Lookout/First Nation Communities in NWO
2025 Salary Range: $68,778 to $100,438
Reference Number: ANALY001430
If applying by email, indicate the reference number in the subject line

Job Summary:
The Program Analyst will be responsible for evaluating the effectiveness of programs, analyzing data, and providing insights to improve program performance. This role requires strong analytical skills, proficiency in data management, and the ability to communicate findings effectively. The Program Analyst will be responsible for briefings and reports to the Director; the analyst will also provide administrative support as needed to prepare correspondence and briefing notes.

Qualifications:
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Degree in Business Administration/Public Administration or a combination of education and experience deemed acceptable by the employer.
• Two (2) to Four (4) years’ experience in a Health Service Analyst/Advocacy role.
• Must have strong written and verbal communication skills for reports and presentations with a demonstrated ability to communicate and collaborate effectively with internal and external stakeholders.
• Must have knowledge of the First Nations Inuit Health Branch, Non-Insured Health Benefits Programs.
• Proficiency in Microsoft Office programs.
• Meticulous in analyzing and interpreting data.
• Previous experience working in a First Nations Health organization, or First Nations-based community health program.
• Ability to evaluate data and recommend actionable solutions.
• Ability to handle multiple projects or tasks efficiently.
• Resourceful in finding innovative solutions to program challenges.
• High level of integrity and work ethic.
• Ability to complete the duties of the position on a regular basis.
• Ability to communicate in one of the First Nations dialects in the Sioux Lookout Zone is an asset.

Roles and Responsibilities:
• Conduct thorough evaluations of program performance, including qualitative and quantitative analysis of outcomes.
• Gather and analyze data related to program activities, outputs, and outcomes using various analytical tools and methodologies.
• Prepare comprehensive reports and presentations on program performance, including key performance indicators (KPIs) and other relevant metrics.
• Monitor the implementation of programs to ensure they are executed according to plan and meet established standards.
• Ensure programs comply with relevant laws, regulations, and organizational policies.
• Collaborate with program managers, staff, and other stakeholders to gather insights, address issues, and support program improvements.
• Identify opportunities for process improvements and recommend changes to enhance program effectiveness and efficiency.
• Review, amend and incorporate program procedures in alignment with SLFNHA strategic plan.
• Will be required to have knowledge and understanding of all ISC First Nations Inuit Health Branch, Non-Insured Health Benefit Policies and documents related to: Medical Transportation, Dental, Vision, Medical Supplies & Equipment, Mental Health, and Pharmacy.
• Will be required to have knowledge and understanding of the Provincial Birth Registration process (Ontario and Manitoba)
• Will be required to have knowledge and understanding of the Federal Indian Status Registration process.
• Will provide relevant advice and recommendations to assist in the Patient Advocacy role.
• Will provide recommendations to guide program decision making and assist with implementation of same.
• Will create and maintain data pertinent to procedures that will support the Health Benefits & Client Support department
• Analyze legislation relevant to the SLFNHA Health Benefits & Client Support Department and identify areas that require changes, updates, revisions, etc.
• Draft correspondence and briefing notes for the Director of Health Benefits & Client Support.
• All other duties as assigned

Benefits:
We offer competitive and comprehensive employment benefits to Full-Time employees:
• Pension plan
• Fitness reimbursement program
• Comprehensive insurance coverage
• Professional development opportunities
• Relocation assistance

Apply online at https://slfnha.com/careers/job-listing/

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: September 9, 2025, at 16:30 CST
No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance. However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com