Criminal Records Clerk

Criminal Records Clerk

The Thunder Bay Police Service values diversity and supports inclusion as an equal opportunity employer.  The Thunder Bay Police Service is dedicated to developing and promoting professionally skilled employees who reflect the community we serve.

We are currently accepting applications for a Criminal Records Clerk and encourage all candidates who are seeking a rewarding career, who value diversity and are committed to providing our community with exceptional service to apply.

COMPETITION #: 79-2025
POSITION: Criminal Records Clerk
DURATION: Temporary Full-Time (12-months)
PAY SCALE: $65,185.16 to $77,825.54
DEADLINE TO APPLY: December 4, 2025, at 4:00pm
The Criminal Records Clerk is responsible and accountable to the Central Records Supervisor for the efficient and timely performance of the assigned duties and responsibilities. Specific responsibilities shall include but not be limited to:

• Processes criminal record check requests including querying all hard copy and electronic records.
• Operates CPIC, ICON and NICHE to query/obtain information.
• Responds to internal and external telephone and counter inquiries regarding criminal record checks.
• Liaise with the public, and external agencies to provide customer service regarding all aspects of criminal record checks.
• Remains current on changes regarding the release of information and any relevant legislation, regulations, policies and procedures.
• Operates Livescan to electronically fingerprint or ink and roll fingerprint and photograph members of the public for civil purposes and/or newly hired employees.
• Responsible for accepting payments and processing monthly debt and bank deposits.
• Provides training to Central Records Clerks and others in the processing of criminal record checks.
• Processes Record Suspenions (Pardons)
• Prepare month end financial reports and money handling.
• All other duties as assigned within the core competencies.

Visit the TBPS Careers webpage (https://www.thunderbaypolice.ca/careers) to view the job description and to find out more details about this position.

Qualified applications are invited to submit a cover letter and resume, referencing the competition number, electronically to recruitment@thunderbaypolice.ca or by mail to Human Resources, Thunder Bay Police Service, 1200 Balmoral Street, Thunder Bay, ON, P7B 5Z5, no later than 4:00pm on December 4, 2025.

We are an equal opportunity employer and encourage diversity in our workplace. Accommodation is available for applicants with a disability.

We thank all applicants for their interest however, only those candidates that are selected for an interview will be contacted.