Sales Associate

MAJOR RESPONSIBILITIES:

• Greet and acknowledge every customer, maintain solid product knowledge and perform all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Maintain the cleanliness and organization of the sales floor.
• Complete sales orders and point of Sales transactions accurately
• Responsible for Customer Relationship Management.
• Perform post-sale follow-up and support.
• Assist in floor moves, merchandising, display maintenance, and housekeeping.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Educate customers on Tbaytel’s products and services to ensure they make informed decisions.
• Showcase the features of Tbaytel’s products and services and how they can benefit the consumer.
• Communicate customer requests/concerns to management.
• Participate in inventory and cycle counts.
• Maintains an up-to-date knowledge of and complies with all legislation and Tbaytel policies relevant to the position and the duties performed.
•  Any other related tasks as assigned.

MINIMUM QUALIFICATIONS/SKILLS:

• Secondary School Diploma and one year of experience in a retail and/or service environment.
• Strong understanding of customer and market dynamics and requirements
• Strong interpersonal skills and works in a professional and pleasant tone and manner
• Technical ability to learn new software as required.
• Effective Sales, time management, problem solving, analytical and prioritization skills.

PREFERED QUALIFICATIONS / SKILLS:

• Post-secondary diploma/degree.
• Previous retail sales experience
• Knowledge of telecommunication industry, products and services.
•  Proficiency in the use of various computer software programs, such as email, MS Office (Excel, Word, PowerPoint) and Google Drive (Sheets, Docs, Slides)
•  Ability to communicate via American Sign Language (ASL)

CONDITION OF EMPLOYMENT:

• Must successfully undergo a satisfactory Criminal Records Check.