Supports & Services Supervisor – Nipigon/Red-Rock (Hybrid)

Superior Greenstone Association for Community Living

Supports & Services Supervisor – Job Description

Superior Greenstone Association for Community Living (SGACL) provides person-centred community and residential supports to people who have a developmental disability.

Our Vision: A Meaningful Life: Community. Relationships. Joy. Well-Being.

Our Mission: Inspire. Encourage. Empower. Succeed.

Job Function

The Supports & Services Supervisor will provide a leadership role for front line support staff in the fulfillment of their responsibilities; provides support, guidance and direction in a professional manner; ensures that quality supports are provided within available resources, in accordance with the Vision, Mission, Goals and Objectives of the Association. A hybrid work model may be considered for this position that balances in-person community engagement with remote work options. The Supports & Services Supervisor must be able to commute and be on-site on a weekly basis to meet the needs of people supported and their support staff.  Specific arrangements and operational needs can be discussed further during the application process.

Qualifications

·       Diploma or degree in the Human Services field and/or an equivalent combination of education and related experience.

·       At least two years in a supervisory or management position in the field of developmental or human services, and/or several years of working experience supporting people with a developmental disability.

·       Previous experience providing meaningful supports, as well as knowledge of administering medication is required.

·       Excellent oral and written communication skills are required.

·       Demonstrated skills in leadership, interpersonal relations, organization and time management.

·       Ability to work independently while being capable of collaboration with a team.

·       Ability to travel for business needs.

·       The successful candidate must be able to work flexible hours as dictated by needs of the people supported.

·       Proficiency in both English and French is considered an asset (but not a requirement) as many communities in the SGACL catchment area are designated under the French Language Services (FLS) Act.

·       Valid driver’s license, as well as usage of a reliable, personal vehicle will be required.

·       Positive Reference checks (personal, professional and criminal) are required.

·       Ability to obtain a clean vulnerable sector check.

·       Valid First Aid & CPR Certification.

·       A commitment to organizational values and proficiency in exercising sound judgment.

·       Excellent verbal, non-verbal and written communication skills, along with basic computer literacy.

Job Duties & Responsibilities of the Supports & Services Supervisor:

·       Supervision of team members.

·       Conducts continuous and ongoing evaluations of team members through performance appraisals, as well as meeting with team members regularly.

·       Carries out progressive discipline as required by policy and the Collective Agreement(s).

·       Fosters team-building and a positive working relationship that enhances team performance.

·       Annually develops budgets and a comprehensive list of needs to operate each program through meetings with team members.

·       Determines staffing needs and efficiency of resources through staff planning, including developing advanced schedules, specialized training, hiring process, orientation, etc.

·       Performs On-Call/Emergency duties on rotational basis as required.

·       Performs personal planning, ensuring team members are advocating and providing daily medical, emotional and physical supports.

·       Involvement in Committee Membership as required.

·       Adheres to and follows all agency policies and procedures as well as participates in review, revision and development.

·       Follows up with household management, as well as corrective actions.

·       Participates in health & safety procedures under the Ontario Health & Safety Act (OHSA).

·       Interprets, implements and adheres to the Collective Agreement(s).

·       Completes and follows-up with incident reporting.

·       Maintains professionalism through working knowledge of events, services, community supports and resources available to the people we serve.

·       Other duties as assigned.

Physical Requirements

·       Physical ability to safely support the mobility and transfers of people we serve, including the use of appropriate assistive devices and techniques.

·       Ability to assist with wheelchair mobility, including pushing and pulling.

·       Standing, sitting, and walking for extended periods of time.

Shifts: Forty (40) hours per week Monday to Friday. Subject to change as needed.

Starting Date: May 1st, 2026.

Wage Range: $75,649.60 annual salary.

Please send your application to:

Chelsea Methot – HR Advisor

Superior Greenstone Association for Community Living

info@sgacl.ca

Posting Date: April 2nd, 2026.

Closing Date: April 15th, 2026.