Supervisor, Health Information Systems

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: SUPER001577
If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $88,049 – $113,338 / Hourly $48.379 – $62.274
Hours of Work: 35 hours per week
Application Deadline: June 4, 2026

Position Summary

The Supervisor, Health Information Systems (HIS) Operations, at the Sioux Lookout First Nations Health Authority (SLFNHA), is a shared leadership position that supports both SLFNHA and Sioux Lookout Regional Physicians’ Services Inc. (SLRPSI). This role centers on leading, mentoring, and developing the HIS team while overseeing day-to-day operational activities. The Supervisor ensures the efficient operation of health information systems by managing all staff-related responsibilities, including recruitment, performance management, and resource scheduling.

Accountability

The Supervisor, Health Information Systems, is accountable to the Manager, Health Information Systems

Qualifications

•Post-secondary education in Health Information Management, Health Informatics, Computer Science, or a related discipline is required. A combination of equivalent education and directly relevant experience may be considered. Possession of, or active pursuit of, a CHIM designation is considered a strong asset.
•Minimum of three (3) years of experience in a supervisory or leadership role managing technical or health information teams.
•Minimum of five (5) years of experience in health information technology or a related sector.
•Experience supporting Electronic Medical Records (EMR) systems.
•Candidates with a combination of relevant experience and education recognized by the Sioux Lookout First Nations Health Authority (SLFNHA) are encouraged to apply
•Regulatory Knowledge: Demonstrated understanding of health privacy legislation (e.g., PHIPA or OCAP®) and best practices for safeguarding electronic health information.
•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
•Excellent time management and organizational skills
•Excellent communication and interpersonal skills, both written and verbal.
•Strong problem-solving and analytical skills.
•Detail-oriented with a high degree of accuracy.
•Ability to perform the requirements of the role on a regular basis

Roles & Responsibilities

•Manage, mentor, and lead the staff of the Health Information Systems team, focusing on professional development and a supportive team culture.
•Conduct annual performance appraisals, providing consistent coaching and constructive feedback to drive staff excellence.
•Lead the full lifecycle of staff recruitment, including interviewing and hiring recommendations in collaboration with HR.
•Oversee employee timecards, manage complex work schedules, and optimize resource allocation.
•Proactively identify training needs and coordinate professional development opportunities for all team members.
•Utilize ServiceDesk to manage and track the lifecycle of incidents and service requests, ensuring timely resolution and accountability.
•Coordinate the daily activities of the HIS team to ensure the reliability and security of managed applications.
•Act as the primary point of escalation for operational issues, coordinating team efforts to resolve service disruptions.
•Maintain comprehensive departmental policies, procedures, and staff activity records to ensure regulatory compliance.
•Partner with other departments to improve user experience with EMR systems (Mustimuhw EMR and OSCAR) and enhance data quality.
•Prepare and present regular status reports on team performance and HIS operations to the HIS Manager.
•Perform any other duties or tasks that may be assigned by the Health Information Systems Manager, consistent with the scope and objectives of the role.

About Working with Us

The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:

•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance

Apply Now!

Careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary, and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their applications.

If you require accommodation at any stage of the recruitment process, please contact us at:

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance.
However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com