Coordinator – Social Emergency Response Service

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: COORD001559
If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $62,867 – $84,442/ Hourly $34.542 – $46.397
Hours of Work: 35 hours per week
Application Deadline: Open until filled

Position Summary
Nodin’s Social Emergency Response Service provides support to First Nations communities impacted by traumatic incidents and associated crises. The Social Emergency Response Service receives information on critical incidents and community needs/concerns, collaborates with communities/other partners to formulate a plan, supports localized strategies, and coordinates a response by mobilizing resources as requested. Supports offered include counselling, emotional support, debriefing, cultural support, and providing options for longer-term recovery and healing. Another option is to dispatch volunteer non-clinical crisis teams formed by neighboring communities and/or provide support to volunteer teams established in-community.
The Coordinator – Social Emergency Response Service work collaboratively to support the crisis response team. This includes the coordination of all administrative duties associated with processing community requests (travel, accommodations, invoices, statistics etc).

The coordinator(s) are expected to effectively communicate and liaise with internal and external partners, this often includes community leadership. The coordinator(s) are often the first members of the team to receive information regarding tragic events in the community, they are expected to help support and if needed de-escalate. individuals while determining how to best provide community support. This is a collaborative role within a face-paced dynamic program.

Accountability
The Coordinator – Social Emergency Response Service reports directly to the Manager – Social Emergency Response Service.

Qualifications
•Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
•Minimum High school diploma/GED required and/or post-secondary education in Office Management or Office Administration or equivalent working experience.
•Minimum 2 years experience in office administration or office support environment.
•Experience in a mental health or social services setting preferred.
•Proficient typing skills with a minimum typing speed of 60 wpm, and working experience with MS Office (Word, Excel, PowerPoint, Outlook), Internet, and various office equipment.
Excellent communication (strong written and verbal), problem solving, time management, organizational and interpersonal skills.
•Accuracy and strong attention to detail.
•Strong coordination skills.
•Ability to take initiative, be adaptable, multitask and meet deadlines and work independently in a face-paced and ever-changing environment.
•Proven ability to remain calm in crisis situations.
•Training courses are an asset: crisis management, trauma informed care, First Nations history, Indian Residential School, cultural safety.
•Ability to speak one or more of the First Nations dialects of the Sioux Lookout region is an asset.
•Knowledge of First Nations people, culture, and mental health priorities in the Sioux Lookout region is essential.
•The ability to work flexible hours and as part of a rotational on-call schedule as required.
•The ability to perform the duties of this job on a regular basis.

Roles & Responsibilities
•Coordinate and act as a liaison with leadership, community-based crisis coordinators, tribal councils, mental wellness teams, NAN, other SLFNHA programs and other Nodin departments etc. to explain the program’s role, how to access, receive referrals and secure supports.
•Build strong collaborative relationships.
•Support complex scheduling.
•Rotationally responsible for providing after hours Crisis Response on-call/ after-hours support.
•Format and draft information for internal and external communications.
•Gather and maintain accurate documentation to ensure adequate information is accessible for quality service and for statistical purposes.
•Program support and coordination (i.e. filing, faxing, banking, composing memos/letters, completing contract requests, organizing travel, managing travel/expense claims, updating team and stakeholder contact numbers, emails, purchase orders etc).
•Arrange and deploy crisis intervention and cultural supports into communities.
•Arrange for community groups to receive debriefing and/or to receive assistance to build capacity to manage crises at a community level.
•Arrange for direct and indirect Indian Residential School Survivors to receive mental health counselling and/or cultural support.
•Monitor program activity through regular contact with team members/communities to ensure they are able to effectively manage crisis/serious incidents.
•Assist supervisor with tracking data for reports and completion of all required reports.
•Arranging and/or participating in in-service training, meetings with partners, other Nodin staff, other SLFNHA programs, NAN meetings/training, team building and debriefing activities.
•Coverage for supervisor as required.
•Any other duties deemed necessary by your immediate supervisor.

Working Conditions
•Prolonged sitting
•Frequent use of computer, keyboard and mouse
•Prolonged viewing of computer screens
•Must be willing to relocate to Sioux Lookout
•Must be willing and able to work flexible hours.
•Required to work days, sometimes evenings and weekends, if necessary.
•Preapproved overtime as required

About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:
•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance

Apply Now! https:
//slfnha.com/careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

If you require accommodation at any stage of the recruitment process, please contact us at:

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.

SLFNHA wishes to thank all applicants in advance.
However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com