ONTARIO WORKS RECEPTIONIST/FILE CLERK

Job Posting

ONTARIO WORKS RECEPTIONIST/FILE CLERK

Reports to Ontario Works Manager

Job Description
This position is responsible for reception, clerical duties, administrative support, and food bank support.

RESPOSIBILITIES
• Answering phones and directing calls
• Mailing, Faxing
• Filing, Client income statements, cheque stubs, and monthly information
• Providing support to the Ontario Works Administrator and Caseworkers
• Providing support to clients with information and resources
• Providing resource room oversight
• Maintaining client information, including client income statements, hydro bills, rental agreements, pay stubs, and client files
• Placing office orders through Wilson’s, MCSS drug cards, Food bank, etc., as required
• Assisting clients with the Food Bank, restocking of the food bank
• Assist Employment Worker with updating job boards and client information boards
• Assist with communicating information via the Ontario Works Facebook page, and organizing flyer delivery,
• Other duties as required

REQUIREMENTS
• General knowledge of the Ontario Works Directives, Social Assistance, Employment Supports, and other types of supports Ontario Works provides.
• Be knowledgeable in filing systems, word processing, spreadsheets and email software
• Must have great organization skills
• Be familiar with photocopiers and telephone systems
• Familiar with Contact North Equipment would be an asset
• Communicate with the public courteously and professionally by telephone and in person
• Take initiative and work independently with general supervision
• Maintain effective working relationship with office staff
• Must have great time and stress management skills
• Demonstrate dedication to the position and the community
• Demonstrate strong work ethics and a full understanding of “confidentiality.”
• Valid Driver’s License

Please submit your cover letter and resume by April 10, 2026

vía email to: Tamara Gagnon – tamara.gagnon@picmobert.ca

Note: We thank you for your interest in applying however, only those considered for
interview will be contacted