Website City of Thunder Bay
The City of Thunder Bay provides exceptional quality of life to those who live, work,
and play in Thunder Bay – a culturally vibrant, economically diverse community with a
metro population of over 120,000. Located on the north shore of Lake Superior, under
the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources,
and connects Northwestern Ontario to the world. We value our high quality of life and
promote a clean, green, beautiful, and healthy community that provides economic
opportunity, respects diversity, and provides affordable and safe neighbourhoods that
are accessible to all.
The City of Thunder Bay is a place where art, culture and nature come together!
POSITION SUMMARY:
Under the general supervision of the Supervisor, responds to
customer enquiries, performs billing, account maintenance, and payment processing
functions, and performs general clerical duties.
MAJOR RESPONSIBILITIES:
• Maintains revenue billing and receivable system for address and ownership
changes.
• Provides excellent customer service in responding to phone, mail and in person
enquiries.
• Performs payment processing functions, including account updating, balancing,
processing, and reconciling.
• Maintains payment programs for pre-authorized and mortgage accounts.
• Issues tax certificates and statement of accounts.
• Performs account adjustments and account reconciliations as required.
• Follows-up and redirects returned mail.
• Liaises with Provincial and internal departments, property taxpayers and outside
bodies as required.
• Prepares statistical data for monthly and yearly reporting.
• Performs general office duties as required.
• Performs such other related duties as may be assigned.
QUALIFICATIONS:
Education/Experience:
• Secondary school graduation; and
• One post-secondary course in introductory accounting, and/or business math; or
• Equivalent combination of education and experience
Skills/Abilities:
• Must have proficient written/oral communication skills in English
• Must be able to converse with the public in a courteous and tactful manner
• Must be at an intermediate skill level in word processing and spreadsheet
software and must possess basic on-line data entry skills
• Must have an understanding of the practical application, terminology and theory
of basic accounting principles
Assets:
• Proficiency in French written/oral language skills at an advanced level, as per
Ontario Public Service Standard
CONDITIONS OF EMPLOYMENT:
• Must undergo a successful Criminal Record and Judicial Matters Check
(CRJMC)
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications
from Indigenous peoples, persons with disabilities, members of visible minority groups
and women.
Lead With Us – Apply Today
Ready to take the next step in your career journey? Join us at the City of Thunder Bay, where you’ll support a dedicated team, and make a lasting difference every day.
Apply today at www.thunderbay.ca/jobs-general-revenue-clerk and start your next chapter with the City of Thunder Bay.
To apply for this job please visit careers.thunderbay.ca.