Supervisor – Clinical, Outreach Service

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: SUPER001587
If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $100,075 – $128,818/ Hourly $54.986 – $70.779
Hours of Work: 35 hours per week
Application Deadline: Open until filled

Position Summary
Nodin Mental Health Services, a department of the Sioux Lookout First Nations Health Authority (SLFNHA), supports the mental health and well-being of First Nation individuals and communities. Nodin provides a wide range of services for children, youth, adults, and families, including intake, a social emergency response service, an outpatient mental health service, art therapy, psychology, school-based counsellors, travelling counsellors, a hostel-based counsellor, and a mobile outreach service.
The Supervisor – Clinical, Outreach Services is a member of Nodin’s Outreach Service’s team, which includes travelling counsellors, school-based counsellors, a hostel-based counsellor, and mobile outreach staff. The Supervisor works collaboratively with supervisees to ensure the safety and well-being of clients through the delivery of ethical, high-quality clinical services, and to support supervisees in upholding professional and clinical standards.
In this role, the Supervisor provides oversight through monitoring, observation, mentorship, coaching, and evaluation. They foster a supportive environment that promotes accountability, self-motivation, continuous learning, and professional development.

Accountability
The Supervisor – Clinical, Outreach Services reports directly to the Manager – Clinical, Outreach Service.

Qualifications
Education & Professional Credentials
• Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Bachelor’s degree in a core mental health discipline (e.g., social work, psychology) or closely related field from a recognized institution is required.
• Current registration in good standing with a regulated professional body authorized to practice psychotherapy in Ontario (e.g., OCSWSSW, CRPO, CPA) with authorization for independent practice is required.
• Completion of a minimum of 150 hours of clinical supervision, along with at least 30 hours of formal training in clinical supervision is required.

Professional Experience
• Minimum of five (5) years of experience providing mental health counselling is required.
• Demonstrated clinical experience working with children, youth, adults, and families.
• Experience supporting complex clinical presentations, including concurrent disorders, trauma, and high-risk behaviours.
• Previous supervisory and leadership experience is considered an asset.

Clinical Knowledge & Competencies
• Strong understanding of theoretical frameworks and principles underpinning mental health practice.
• Proficiency in clinical assessment, case conceptualization, and treatment planning.
• Ability to maintain high standards of ethical and professional practice.

Skills & Abilities
• Excellent written and verbal communication skills.
• Strong problem-solving, organizational, time management, and interpersonal skills.
• Demonstrated ability to take initiative, work independently, adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Highly developed relationship-building skills with staff, external partners, and communities.
• Ability to perform the requirements of the position on a regular basis.

Cultural Competence & Community Engagement
• Knowledge of First Nations cultures, histories, and the social and geographic realities of northern communities.
• Experience working with First Nations individuals and communities is an asset.
• Ability to communicate in a First Nations dialect of the Sioux Lookout region is an asset.

Duties & Responsibilities
Clinical Oversight & Quality Assurance
• Monitor counsellors to ensure consistent adherence to organizational policies, standard operating procedures, clinical protocols, performance expectations, and productivity benchmarks.
• Review clinical documentation (e.g., session notes, assessments, interventions, and treatment plans) to ensure appropriate level and continuity of care.
• Ensure documentation meets established standards; provide timely feedback and address deficiencies.
• Oversee the provision of effective case management services.
• Ensure timely response, active clinical involvement, and thorough documentation for all high-risk cases.
• Maintain oversight of case files, ensuring legal and ethical issues are identified and addressed promptly.
• Maintain a tracking system for high-risk clients to ensure continuity and adequacy of service delivery.
• Maintain a tracking system for client discharges and ensure follow-up plans are implemented within required timelines.

Supervision, Coaching & Staff Development
• Conduct bi-weekly individual supervision meetings to review referrals and active cases, supporting accountability, clinical direction, and care planning.
• Ensure that clinical direction provided to supervisees is documented within the electronic health record system.
• Promote the development of counselling competencies through ongoing evaluation, feedback, and coaching.
• Support supervisees in applying best practices and developing innovative, client-centered interventions.
• Provide crisis intervention support and facilitate group debriefings as required.
• Deliver orientation and onboarding for new staff.
• Conduct probationary and annual performance evaluations.
• Identify staff training needs in collaboration with the Clinical Manager and Director; participate in training delivery as required.

Program Operations & Administration
• Schedule and coordinate the work of direct reports to ensure effective service delivery.
• Ensure adequate staffing coverage, including participation in recruitment and hiring processes.
• Collect and analyze service data against productivity, quality, and efficiency benchmarks.
• Prepare and submit supervision summaries and other required reports as needed (e.g., for funders and senior management).
• Participate in monthly staff meetings.
• Complete additional administrative duties as required.

Stakeholder & Community Engagement
• Establish and maintain collaborative relationships with communities.
• Support the development and maintenance of community resource profiles.
• Review community mental health data to inform service planning and delivery.
• Support community-specific mental health programming.

Accountability & Leadership
• Maintain regular supervision with the Clinical Manager for consultation on supervisees, performance, and emerging issues.
• Submit required reports in advance of supervision meetings for review and discussion.• Address staff performance and conduct issues, including documentation and implementation of disciplinary processes where required.

About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.

We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:
• Health and dental benefits
• Competitive time off plans that increase with years of service
• Pension plan & comprehensive insurance coverage
• Fitness reimbursement program
• Professional development opportunities
• Relocation assistance

Apply Now! https:
//slfnha.com/careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

If you require accommodation at any stage of the recruitment process, please contact us at:
Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance.
However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com