Website Sioux Lookout First Nations Health Authority
Internal/External Posting
This posting is to fill a current vacancy
Reference Number: ADMIN001553 If applying by email, indicate the reference number in the subject line
Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $51,319 – $68,932 / Hourly $28.197 – $37.874
Hours of Work: 35 hours per week
Application Deadline: May 11, 2026 @ 8:30a.m. CST
Position Summary
Admin I – Referral Clerk is responsible for providing daily follow-up and tracking of referrals sent to outside providers for specialty services.
Accountability
The Admin I – Referral Clerk is accountable to the Manager – MOA.
Qualifications
•Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
•Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
•Diploma or certificate in Medical Office Administration or a combination of education/experience as deemed acceptable by SLFNHA
•Minimum one (1) year previous experience in a Medical Office setting or a combination of education/experience as deemed acceptable by SLFNHA
•Proficient with medical terminology
•Proficient keyboarding skills
•Proficient computer skills; Microsoft Office
•Possess excellent interpersonal and communication skills (both verbal and written)
•Previous experience working within an electronic medical record (EMR)
•Strong knowledge of medical office practices and procedures
•Ability to maintain effective working relationships with patients, medical and clinic staff and the public
•Ability to work independently in a fast-paced work environment
•Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing
•Superior time management and organizational skills; very detail orientated
•Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities
•Must be willing to relocate and/or live in Sioux Lookout
•Ability to perform the requirements of the role on a regular basis
Roles & Responsibilities
1.Provide day-to-day administrative support to Physicians and Medical Office Assistants with tracking, follow up and completion of referrals.
2.Answer and efficiently/effectively administer phone calls from Physicians, nursing stations, Specialty clinics, Patients and other Health Care Services/Agencies
3.Make all appropriate outgoing calls to nursing stations, physicians, specialty clinics, patients and outside services.
4.Data entry and maintain current health record within the Electronic Medical Record.
5.Review and address all PENDING referrals in OSCAR EMR and OCEANS electronic referral platform, ensuring proper documentation and referral status is maintained.
6.Referral Tracking / Follow-up and documentation of missed appointments, the reason for missing, and re-scheduling of these appointments as required.
7.Prioritize referrals based on urgency.
8.Patients advocate while scheduling appointments and timely travel based on urgency.
9.Electronic filing and management of patient charts.
10.Receive, document, file and properly distribute appointment notifications and reports.
11.Track and maintain referral status.
12.Assist/Complete any inquiry regarding referral tracking and status.
13.Efficient maintenance of Oscar Inbox and messages.
14.Contribute to the creation and implementation of office policies and procedures.
15.Ongoing office duties i.e. Faxing, shredding, filing, mail, office supplies, etc.
16.Maintain strict patient confidentiality and adhere to policies and procedures regarding PHIPA, OCAP and SLFNHA privacy policy.
17.Assist to navigate the complex health service delivery in Northern Ontario and the issue as they relate to First Nations Health
18.Any other duties assigned by the Manager – MOA and the Manager – Health Information Systems.
Working Conditions
Prolonged sitting
•Frequent use of computer, keyboard and mouse
•Prolonged viewing of computer screens
•Must be willing to relocate to Sioux Lookout
•Must be willing and able to work flexible hours.
•Required to work days, sometimes evenings and weekends, if necessary.
•Preapproved overtime as required
About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe.
We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.
We offer competitive and comprehensive employment benefits to Full-Time employees:
•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance
Apply Now! https:
//slfnha.com/careers
Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.
If you require accommodation at any stage of the recruitment process, please contact us at:
Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com
No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance. However, only those selected for an interview will be contacted.
For additional information regarding the Health Authority, please visit our website at www.slfnha.com
SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com
To apply for this job please visit slfnha.com.