Admin II – Medical Office Assistant

Internal/External Posting
This posting is to fill a current vacancy
Reference Number: ADMIN001477
If applying by email, indicate the reference number in the subject line

Job Type: Full Time Permanent
Location: Sioux Lookout, Ontario
Rate of Pay: Annual $56,576 – $75,992/ Hourly $31.086 – $41.754
Hours of Work: 35 hours per week
Application Deadline: April 2, 2026 @ 8:30 a.m. CST

Position Summary
The Admin II – Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services.
Accountability
The Admin II – Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services.
The Admin II – Medical Office Assistant is directly accountable to the Manager – MOA.

Qualifications
•Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment).
• Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
•Diploma or certificate in Medical Office Administration or equivalent and/or an equivalent combination of education and experience as deemed acceptable by SLFNHA.
•Minimum one (1) year experience in a Medical Office setting.
•Proficient with medical terminology.
•Proficient keyboarding skills.
•Proficient computer skills; Microsoft Office.
•Possess excellent interpersonal and communication skills (both verbal and written).
•Previous experience working within an Electronic Medical Record and other medical software is considered an asset.
•Strong knowledge of medical office practices and procedures.
•Ability to maintain effective working relationships with patients, medical and clinic staff and the general public.
•Ability to work independently in a fast-paced work environment.
•Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing.
•Superior time management and organizational skills; very detail orientated.
•Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities.
•Must be willing to relocate and/or live in Sioux Lookout.
•The ability to perform the duties of this job on a regular basis.

Roles & Responsibilities
1.Provide day-to-day medical office administrative support to Physicians, other health professionals, residents/leaners and administrative staff.
2.Provide Orientation for new locum physicians and learners.
3.Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies.
4.Make all appropriate outgoing calls to nursing stations, Physicians, specialty clinics, patients, pharmacies, outside services and agencies.
5.Data enter and maintain current health records within the Electronic Medical Record (EMR).
6.Assist/Complete any inquiry from within the circle of care.
7.Processing referral letters through EMR, sending to and following up with specialists.
8.Referral tracking.
9.Reschedule patient’s specialist appointments as requested by Physicians.
10.Electronic filing and management of patient charts.
11.Contribute to the creation and maintenance of office policies and procedures.
12.Ongoing office duties i.e. Faxing, shredding, filing, mail, office supplies, etc.
13.Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act.
14.Assist to navigate the complex health service delivery in Northern Ontario and the issues as they relate to First Nations health.
15.Any other duties assigned.

Working Conditions
•Prolonged sitting
•Frequent use of computer, keyboard and mouse
•Prolonged viewing of computer screens
•Must be willing to relocate to Sioux Lookout
•Must be willing and able to work flexible hours.
•Required to work days, sometimes evenings and weekends, if necessary.
•Preapproved overtime as required

About Working with Us
The Sioux Lookout First Nations Health Authority (SLFNHA) serves 33 First Nation communities in the Sioux Lookout region in Ontario, Canada. Mandated by the leadership in these communities, our organization is dedicated to strengthening First Nations by contributing in unique ways to a strong health system for the Anishinabe. We value respect, relationships, culture, equality and fairness. Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

We offer competitive and comprehensive employment benefits to Full-Time employees:
•Health and dental benefits
•Competitive time off plans that increase with years of service
•Pension plan & comprehensive insurance coverage
•Fitness reimbursement program
•Professional development opportunities
•Relocation assistance

Apply Now!

Careers

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application. If you require accommodation at any stage of the recruitment process, please contact us at:

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: Human.Resources@slfnha.com

No resumes received after application deadline will be accepted.
SLFNHA wishes to thank all applicants in advance. However, only those selected for an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at www.slfnha.com

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit www.mikinakoos.com