Family Support Worker

FAMILY SUPPORT WORKER – MARATHON, ON
Permanent, Full-Time (33.75 hours/week)
Salary Range: $54,901 – $67,563

The Family Support Worker provides support to the Child Protection Workers in the Marathon District Office in their work, with the primary focus being scheduling and facilitating supervised access. Provides a wide range of social service support functions that are instrumental in contributing to therapeutic plans and programs for individuals, families, children, and youth receiving services from the Marathon District Office. This assistance to families and/or children and youth involved with the Agency is supportive, educative, and empowering. This work is ideal for individuals interested in rural social work, a changing and challenging work environment, and who enjoy working from a collaborative, strength-based perspective. Excellent training and professional development opportunities and a supportive work environment are provided, in addition to a generous salary, pension, and benefits package.

Position Requirements

• Child and Youth Worker Diploma or equivalent combination of education or experience.
• Candidates with other academic qualifications and related work experience, plus demonstrated ability, will be considered.
• Contribute to a culture of diversity, equity, and inclusion with a commitment to the elimination of disparity and disproportionality in service outcomes.
• Thorough knowledge of the stages, processes, and milestones of normal physical, cognitive, social, and emotional development of children from birth through adolescence, and ability to differentiate normal development from developmental delays precipitated by trauma, maltreatment, family violence and other environmental factors.
• Demonstrated understanding of the major risk factors related to child maltreatment (e.g., domestic violence, substance abuse, mental health illnesses).
• Demonstrated understanding of the dynamics of attachment of children to their parents, extended family members and to significant others.
• Demonstrated ability to engage and develop a trusting relationship with parents, children and youth receiving child welfare services.
• Demonstrated ability to be creative, flexible and to work collaboratively with children and their caregivers, Agency case workers, and community collaterals.
• Demonstrated understanding of the importance of strengthening and maintaining connections between a child and those with whom the child has experienced a meaningful and beneficial relationship while a child is in placement.
• Travel within the district as required.
• Excellent interpersonal and communication skills.
• Effective organization and planning skills to prioritizetasks.
• Demonstrated understanding of the types ofpermanency on the permanency continuum and theappropriateness for different children and families, andthe importance of concurrent planning, throughcollaborative case planning and placement decisions.
• Strong observation skills related to parent- childinteractions in a family home environment, or during anoffice or community access visit. Able to assessimmediate risk concerns to self and/or child duringthese interactions, and to respond in an appropriateand safe manner.
• Demonstrated ability to think critically and evaluate keyparenting behaviour using all relevant information, topresent a balanced assessment of parenting strengths(safety/protective factors) and challenges (risk/dangerfactors).
• Possess knowledge of, and experience in, the provisionof parenting intervention strategies via feedback,coaching and collaborative goal setting with familymembers, consistent with a strengths-based approach.
• Strong time management skills and ability to workeffectively under pressure.
• Proven ability to work as an integral member of a team.
• Reliable vehicle, safe driving record and valid G Driver’sLicence.
• Upon offer of employment, submission of a CurrentCriminal Records Check (Vulnerable Sector), deemedsatisfactory to the employer.
• Demonstrated effective written communication skills;able to document information in a clear, concise, andaccurate manner.

APPLICATION INFORMATION – Applications Received to 5:00 PM on October 30, 2026.

Please submit a cover letter and resume on-line at www.thunderbaycas.ca “Career Opportunities”. Individuals may also submit an application directly to: Manager of People and Culture, The Children’s Aid Society of the District of Thunder Bay, 1110 Jade Court, Thunder Bay, ON P7B 6M7

The Society is committed to supporting and advancing equity, diversity and inclusion in our organization and the society in which we serve. As such, we are expressly interested in receiving inquiries and applications from individuals who identify themselves as Indigenous, racialized, or equity seeking in order to better reflect the demographic profile of Thunder Bay and District.

TBCAS is committed to a candidate selection process and work environment that is inclusive and barrier free. In order to ensure candidates are assessed in a fair and equitable manner, accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

We thank all applicants; however only those considered for an interview will be contacted.