Legal Receptionist

McAuley Law is seeking a versatile and empathetic Legal Receptionist to be the face and voice of our general practice firm. In this role, you will be the first point of contact for clients facing a wide range of legal situations. You will manage our front desk, answer multi-line phone calls, and provide critical administrative support to our legal assistants and lawyers across multiple areas of law.

Key Responsibilities

First Impressions: Greet clients with warmth and professionalism, ensuring a supportive environment for individuals who may be experiencing stressful life events.
Call & Intake Coordination: Answer, screen, and route incoming calls; gather basic information from prospective clients looking for help in various practice areas (e.g., criminal law, real estate, estate, and corporate).
Diverse Document Handling: Receive, date-stamp, and appropriately route incoming mail and couriers; prepare outgoing packages.
File & Office Upkeep: Assist with setting up new client files, processing initial intake paperwork, processing payments, and maintaining a tidy lobby and meeting room areas.

Qualifications & Requirements 

Experience: 1+ years of experience in a professional reception or administrative role; experience working within a multi-practice or general practice law firm is a significant asset.
Adaptability: Proven ability to multitask and pivot quickly in a fast-paced environment where priorities shift between different legal sectors daily.
Communication & Discretion: Exceptional communication and listening skills, paired with a strict understanding of and adherence to client confidentiality rules.
Tech-Savvy: Proficiency in Microsoft 365 (Word, Outlook, Excel); experience with legal practice management software is a strong plus.
Soft Skills: Exceptional attention to detail
Language Proficiency: Written and verbal English proficiency.

What We Offer

Competitive compensation package, RSP, and health & dental benefits.
Paid vacation, personal days, and sick days
A collaborative, professional, and dynamic office environment.

How to Apply

Please submit your resume and a hand written cover letter to lsmith@mcauleylaw.com with the subject line: Legal Receptionist Application. Deadline to apply is November 3, 2026 at 4:00 PM.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.