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Assistant Customer Service Manager

Website Fresh Market Foods

Assistant Customer Service Manager

 

If you have lots of energy, a positive attitude, and love working with people, apply today! As the Assistant Customer Service Manager, you will be part of ensuring our customers and staff have a positive experience!

 

Duties/Responsibilities:

Co-ordinate and schedule the daily activities of staff
Schedule staff to ensure adequate coverage of department
Train and coach Cashiers and Customer Service Supervisors
Monitor inventory for tobacco and place orders
Ensure adequate supply of Front End supplies (bags, till tape, etc.) and order
Monitor Loudon products inventory and order as needed
Contact Howell to address and problem solve technical issues
Attend to customers in person/over the phone and resolve customer complaints
Ensure accuracy of work of staff and provide training and support as needed
Help staff in resolving problems and completing work
Ensure the visual standards and image of the department are maintained, such as store displays, signage and cleanliness
Make recommendations to Manager concerning staff and improvement of procedures
Qualifications:

·       Excellent Customer Service

·       Strong communication and organizational skills

·       High school education preferred or equivalent combination of education and experience

·       Available to work varying shifts

 

Education: Completion of high school or equivalent combination of education and experience

 

Wage: Starting at $20.00/hour; Based on experience

 

Benefits:

·       Medical & Dental Benefits and Long Term Disability (after 3 Month Probation completed)

·       RRSP program (after 3 Month Probation completed)

·       Staff Wellness Program

·       Dayforce Wallet – access your pay when you want

·       10% Staff Discount

 

Work Experience: 1 year in a supervisory role

 

Please send resume with Cover Letter to:

 

Liz Ward, Human Resources Manager

 

In Store: 79 Queen Street; Sioux Lookout, ON

Email: hr@freshmarketfoods.ca

Phone: 1-807-737-1630 ext. 1012

Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.

To apply for this job email your details to hr@freshmarketfoods.ca.

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